Management and Organizational Studies 2181A/B Chapter Notes - Chapter 3: Social Identity Theory, Central Tendency, Stereotype

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 2181A/B
• Professor: Victoria Digby

Document Summary

Chapter 3 perception, attribution, and judgement of. Perception: the process of interpreting the messages of our sense to provides order and meaning to the environment. Dispositional attributions: explanations for behavior based on an actor"s personality or intellect. Situational attributions: explanations for behavior based on an actor"s external situation or environment. Consistency cues: attribution cues that reflect how consistently a person engages in some behavior over time. Consensus cues: attribution cues that reflect how a person"s behavior compares with that of others. Distinctiveness cues: attribution cues that reflect the extent to which a person engages in some behavior across a variety of situations. Perceived organizational support (pos): employees" general belief that their organization values their contribution and cares about their well-being. Contrast effects: previously interviewed job applicants affect an interviewer"s perception of a current applicant, leading to an exaggeration of differences between applicants. A structured interview involves: evaluation standardization, question sophistication, question consistency.