Management and Organizational Studies 2181A/B Chapter Notes - Chapter 6: Absenteeism, Coronary Artery Disease, Organizational Commitment

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Chapter 6: stress defined as psych response to demands that posses certain stakes for the person and that tax or exceed the persons capacity or resources: depends on both nature of demand and person who confronts. Stats canada estimates 1/3 canadian workers feel their jobs are quite or extremely stressful: managers 21% more likely to report their job stressful. Stressors: demands that cause people to experience stress. Work responsibility family time demands personal development positive life events. This chart leads to stress the primary appraisal and secondary appraisal. Benign job demands: job demands that are not appraised as being stressful. Type of stressors hindrance stressors: stressors that tend to be appraised as thwarting progress toward growth and achievement: most often trigger negative emotions (anxiety, anger, etc. ) Challenge stressors: stressors that tend to be appraised as opportunities for growth and achievement.

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