Management and Organizational Studies 2275A/B Chapter Notes - Chapter 22: Natural Justice, Quantum Meruit, Chartered Accountant

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Professional: someone engaged in an occupation, usually governed by a professional body. Requires exercise of specialized knowledge, education, and skill- deliver services in accordance with requisite professional expertise. Professionals who are employees are governed by employment law. Bound by obligations and codes of conduct of governing body. E. g. even when pressured, sandra should comply with professional obligations. If the cost of hiring external professionals is high- consider in house. Responsibilities of professionals to clients and others who rely on their work. Nature of service, timeliness, how fees are charged. Retainer: advance payment requested by a professional to fund services to be performed for the client. If a client is dissatisfied most governing bodies have mechanisms for investigating complaints. Responsibilities in tort: in order to sue basic elements of an negligence action. E. g. purchaser of contaminated land can sue the vendor. E. g. shareholders can pursue their rights against directors.

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