Management and Organizational Studies 3343A/B Chapter Notes - Chapter 11: Time Series, Absenteeism, Socalled

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Training evaluation: a process to assess the value (the worthiness) of training programs to employees and to organizations. Using a variety of techniques, objective and subjective information is gathered before, during, and after training to provide the data required to estimate the value of a training program. Training evaluation is not a single procedure, rather it is a continuum of techniques, methods, and measures. At one end of the continuum are simple evaluations that focus on trainee satisfaction. At the other end of the continuum lie more elaborate procedures that provide managers with more information of a richer quali ty about the value of a training program. In the end, training evaluation choices are a trade-off, balancing between quality and complexity/costs between the informational needs of decision makers and the difficulty and resources required to obtain that information. Management has a stake in ensuring that the resources invested in training bear fruit. Help fulfill the managerial responsibility to improve training.

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