Psychology 2035A/B Chapter Notes - Chapter 8: Assertiveness, Active Listening, Golden Rule

• School: Western University
• Department: Psychology
• Course: Psychology 2035A/B
• Professor: Kelly Barnes

Document Summary

Communication: process of sending and receiving messaging that have meaning. When talking to yourself intrapersonal communication. Transition of meaning between 2+ people interpersonal communication. Interpersonal communication: interactional process in which one person sends a message to another: for communication to qualify as interpersonal, at least 2 people must be involved. It is also a process involves series of actions: the process is interactional both participants send and receive information when interacting. People with similar backgrounds understand each other better. Key elements are the sender, receiver, message, channel, noise, context. Sender: person who initiates the message (brings unique set of expectations and understandings to each situation) Receiver: person to whim the message is targeted. Message: information or meaning that is transmitted from the sender to the receiver: content of the communication ideas and feelings conveyed, 2 important cognitive processes underlie the transmission of message: Encode transform ideas and feelings into symbols and organize them into a message.