Psychology 2035A/B Chapter Notes - Chapter 7: Nonverbal Communication, Verbal Behavior, Social Perception
Document Summary
Forming impressions of others: as people interact with others, they constantly engage in person perception- the process of forming impressions of others, automatic process- unaware that it is occurring. Key sources of information: when forming impressions rely on 5 key sources of observational information: Appearance, verbal behaviour, actions, nonverbal messages, and situational cues: appearance. )- some of the cues used to read other people. Beliefs about physical features are used to form impressions, regardless of accuracy: verbal behaviour. People form impressions based on what and how much others self-disclose, how often they give advice and ask questions, how judgemental they are: actions. Rely on behaviour to provide insights about people: nonverbal messages. Nonverbal communication- facial expressions, eye contact, body language, gestures. Provide information about people"s emotional states and dispositions. People often rely on nonverbal cues to determine the truth of what others day. Setting where behaviour occurs provides crucial information about how to interpret a person"s.