Psychology 2060 Chapter 5: Psychology 2060 psych Chapter 5 notes .doc
27 Oct 2012
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Composed of task, contextual and counterproductive behaviors. Performance management (or performance appraisal) allows an organization to monitor the quality of its employees. Used to refer to the measurement of one employee"s performance. 3 major purposes in doing performance appraisals: administrative decisions, performance data can also be used for many other research purposes, ex. Job performance: behavior- the observable things people do- that is relevant to accomplishing goals of an or- ganization. Includes direct production of goods and services. Includes direct contribution to the efficient functioning of organization. Is the closest to traditional definitions of job performance . Task performance behaviors contribute to core activities of organization. Include producing goods, acquiring inventory and managing and administering the enterprise. Closely related to the notion of organizational citizenship behavior. Includes both interpersonal job performance and job dedication. Contributes to the culture and climate of organization. It is the context in which organizations core activities take place.
