Psychology 2070A/B Chapter Notes - Chapter 4: Harold Kelley, Fundamental Attribution Error, Fritz Heider

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Social perception: the study of how we form impressions of other people and make inferences about them. Nonverbal communication: the way in which people communicate, intentionally or unintentionally, without words; nonverbal cues include facial express ions, tone of voice, gestures, body position and movement, the use of touch, and eye gaze. Special kind of brain cell called mirror neurons that respond when we perform an action and when we someone else perform the same action. It is suggested that our tendency to mimic other people"s facial expressions may reflect empathy. Encode: to express or emit nonverbal behavior, such as smiling or patting someone of the back. Decode: to interpret the meaning of the nonverbal behavior other people express, such as deciding that a pat on the back was an exp ression of condescension and not kindness. Facial expressions of six major emotions are universal: anger, happiness, surprise, fear, disgust, sadness.

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