Psychology 2660A/B Chapter Notes - Chapter 4: The Graphic, Construct Validity, Job Analysis

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Administrative decisions: most large organizations use job performance as the basis for many negative and positive actions, a union contract will often specify that job performance is the basis for particular administrative decisions, such as pay raises. Research: many of the activities of practicing i/o psychologists concern the improvement of employee job performance, the efforts of i/o psychologists can be directed tov designing better equipment, hiring better people, motivating employees, and training employees. A criterion is a standard against which you can judge the performance of anything including a person. It allows you to distinguish good from bad performance. Characteristics of criteria: actual versus theoretical criterion. The theoretical criterion is the definition of what good performance is rather than how it is measured. The actual criterion is the way in which the theoretical criterion is assessed or operationalized: contamination, deficiency, and relevance.

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