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Chapter 13

Chapter 13 Review & Key Terms.docx

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Psychology 1000
Derek Quinlan

CHAPTER 13 – Behaviour In A Social Context Review - Consistency, distinctiveness, and consensus information jointly influence whether we make a personal or situational attribution for a particular act. - The fundamental attribution error is the tendency to attribute other people’s behaviour to personal factors while underestimating the role of situational factors. The self-serving bias is the tendency to attribute one’s successes to personal factors and one’s failures to situational factors. - Although our impressions of people may change over time, our first impression generally carries extra weight. Stereotypes and schemas create mental sets that powerfully shape our impressions. - Through self-fulfilling prophecies, our initially false expectations shape the way we act toward someone. In turn, this person responds to our behaviour in a way that confirms our initially false belief. - Attitudes are evaluative judgments. They predict behaviour best when situational influences are weak, when the attitude is strong, and when we consciously think about our attitude. - Our behaviour also influences our attitudes. Counter-attitudinal behaviour is most likely to create cognitive dissonance when the behaviour is freely chosen and has negative implications for our sense of self-worth or produces foreseeable negative consequences. - To reduce dissonance, we may change our attitude to become more consistent with how we have behaved. In situations where our attitudes are weak and counter-attitudinal behaviour doesn’t threaten our self- worth, we may change our attitudes through self-perception. - Communicator, message, and audience characteristics influence the effectiveness of persuasion. Communicator credibility is the highest when the communicator is perceived as expert and trustworthy. Fear-arousing communications may be effective if they arouse moderate to strong fear and suggest how to avoid the feared result. The central route to persuasion works best with listeners who have a high need for cognition; for those with a low cognition need, the peripheral route works better.- A social norm is a shared rule or expectation about how group members should think, feel, and behave. A social role is a set of norms that defines a particular position in a social system. - People conform to a group because of informational social influence and normative social influence. The size of the majority and the presence or absence of dissenters influences the degree of conformity. Minority influence is strongest when the minority maintains a consistent position over time but does not appear too deviant. - Miligram’s obedience research raised strong ethical concerns and found unexpectedly high percentage of people willing to obey destructive orders. Such obedience is stronger when the victim is remote and when the authority figure is closely by, legitimate, and assumed responsibility for what happens. - People often use special techniques to get us to comply with their requests. These compliance techniques, include the norm of reciprocity, the door-in-the-face technique, the foot-in-the-door technique, and low-balling. - Deindividuation is a temporary lowering of restraints that can occur when a person is immersed in a group. Anonymity to outsiders appears to be the key factor in producing de-individualization. - Social loafing occurs when people exert less individual effort when working as a group than when working alone. Social loafing decreases when the goal or group membership is valued highly and when people’s performance within the group can be individually monitored. - When the members of a decision-making group initially share the same conservative or liberal viewpoint, the group’s final decision often reflects a polarization effect and becomes more extreme than the average opinion of the individual members. - Cohesive decision-making groups that have directive leaders, are under high stress, and are insulated from outside input may display groupthink, a suspension of critical thinking to maintain cohesion and loyalty to the leader’s viewpoint. - Proximity, mere exposure, similarity of attitudes, and physical attractiveness typically enhance our attraction to someone. Relationships deepen as partners self-disclose and exchanges between them become more intimate and broader. Social exchange theory analyzes relationships in terms of the rewards and costs experienced by each partner. - The qualities that people find most attractive in a mate vary somewhat across cultures. Evolutionary theorists propose that gender difference in mate preferences inherited biological tendencies, whereas sociocultural theorists believe that these differences result from socialization and gender inequities in economic opportunities. - Partners are more likely to remain happily married when they understand each other and deal with conflicts by de-escalating their emotions and providing mutual support. - Overt prejudice has decreased in some ways, but people may hide their prejudice or be unaware of subtle prejudices they harbour. - Prejudice stems partly from our tendency to perceive in-groups and out- groups. People typically display in-group favouritism and an out-group homogeneity bias. Perceived threats to one’s in-group and a need to enhance one’s self-esteem can motivate prejudice. - Prejudice often is reduced when in-group and out-group members work closely together, with equal status, on tasks involving common goals and under conditions of broader institutional support. - Some theorists propose that through kin selection and reciprocal altruism, evolution has helped to shape a genetic predisposition toward pro-social behaviour among humans. Social learning theorists emphasize how social norms, modeling, and reinforcement shape pro-social attitudes and behaviour. - The presence of multiple bystanders may decrease bystander intervention through social comparison processes and a diffusion of responsibility for helping. We are most likely to help others when we perceive that they are similar to us and not responsible for their plight. - Pro-social behaviour can be increased by enhancing people’s feelings of empathy for victims and providing pro-social models. - Heredity influences the strength of an organism’s tendency to aggress. The hypothalamus, amygdala, and frontal lobes play especially important roles in certain types of aggression. - Provocation, heat, crowing, and stimuli that cause frustration or pain increase the risk of aggression. Learning experiences help to shape a tendency to behave more or less aggressively. People are more likely to aggress when they find ways to justify and rationalize their behaviour, perceive provocation as intentional, and have little empathy for others. - Most research supports the social-cognitive theory prediction that watching movie and TV violenc
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