Sociology 2267A/B Chapter Notes - Chapter 5: Performance Appraisal, Job Performance, Interpersonal Relationship

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Formative decisions see which area the employee needs to develop and improve. Validation decisions to validate the employee selection procedures, data as a work standard. Behaviour (the observable things people do) that is relevant to accomplishing the goals of an organization, 150. It"s complex, there are models to analyze it: Break job behaviours into three subcategories: ask performance. Direct contribute to the product and functioning of the firm: contextual performance. The activities or behaviours that are not part of a worker"s formal job description but that remain important for organizational effectiveness, 151. Corporation citizenship, interpersonal relationship and dedication to work and stuff: counterproductive performance. Voluntary behaviours that violate significant organizational norms and in so doing threaten the well-being of an organization, its members, or both, 151 work against the above two. Criteria norms and in so doing threaten the well-being of an organization, its members, or both, 151 work against the above two.

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