BU121 Chapter Notes - Chapter 9: Contract, Agency Shop, Trade Union
Document Summary
Chapter 9 managing human resources & labour relations. Human resource management and labour relations involve acquisition, development, use, and maintenance of a human resource (hr) mix (people and positions) to achieve strategic organizational goals and objectives. Technology continuous to advance, placing greater importance on knowledge. Global business operations involve rapid date transfer and necessitate accelerated decision making. The workforce is increasingly diversified and multicultural, which places increased emphasis on communication and cultural understanding. Work life and family priorities are more difficult to balance as dual worker families populate the labour force. Employment and labour laws continue to greatly influence employee recruitment and hiring, compensation decisions and employee retention and turn over. Human resource management (hrm): the process of hiring, developing, motivating and evaluating employees to achieve organizational goals hr. Job analysis & design: human resource planning & forecasting, employee recruitment, employee selection, training & development, performance planning & evaluation, compensation & benefits.
