BU288 Chapter Notes - Chapter 1: Sodexo, Hawthorne Effect, Scientific Management
Document Summary
Social inventions: organizations are social inventions for accomplishing a goal, essential characteristic is the coordinated presence of people. Goal accomplishment: behaviours to survive and adapt to accomplish goals are, people must be motivated to join/remain in org, carry out work reliably, willing to continually learn, be flexible and innovative. Group effort: org(cid:495)s depend on interaction and coordination among people to accomplish, want effective teamwork in both formal and informal settings their goals. Predicting ob: regular behaviour allows us to predict future occurrences and so we can anticipate decisions and actions, provides a science for predictions. Explaining ob: helps us explain why events occur, prediction is very different than explanation, explanation is more difficult. Hr movement and critique of bureaucracy: advocated mgmt. styles that were more participative and oriented towards employee needs. Contemporary management contingency approach: recognizes that there is no one best way to manage, and that an appropriate mgmt. style depends on the demands of the situation.
