BU288 Chapter Notes - Chapter 1: Human Relations Movement, Dependent And Independent Variables, Human Resource Management
Document Summary
Organizations social inventions for accomplishing common goals through group effort. The field of organizational behaviour is about understanding people and managing them to work effectively. Organizational behaviour refers to the attitudes and behaviours of individuals and groups in organizations. Goals of organizational behaviour include predicting, explaining and managing behaviour that occurs in organizations. Managers acquire, allocate, and utilize physical and human resources to accomplish goals. Tended to advocate a very high degree of specialization of labour and a very high degree of coordination. Each department was to tend to its own affairs with centralized decision making from upper management. To manage control, managers had fairly few workers to look over. Written instructions that clearly defined work procedures. Supervisors standardize workers" movements and breaks for maximum efficiency. Strict chain of command in which each member reports to only a single supervisor. Promotion based on technical skills rather than favouritism.
