BU288 Chapter Notes - Chapter 12: Corporate Social Responsibility, Organizational Ethics, Planned Obsolescence
Document Summary
Ethics systematic thinking about the moral consequences of decisions. Stakeholders people inside or outside of an organization who have the potential to be affected by organizational decisions. Managers invariably tend to see themselves as having higher ethical standards than their peers and sometimes their superiors. Among purchasing members, where to draw the line in accepting favours from vendors poses ethical problems. Among product managers, issues of planned obsolescence, unnecessary packaging, and differential pricing raise ethical concerns. When it comes to salespeople , how far to go in enticing customers and how to be fair in expense account use have been prominent ethical themes. Seven themes that define moral standards for decision makers: The anticipation of healthy reinforcement for following an unethical course of action should promote unethical decisions. A very common form of role conflict that provokes unethical behaviour occurs when our bureaucratic role as an organizational employee is at odds with our role as the member of profession.