Textbook Notes (363,569)
Canada (158,433)
Business (2,364)
BU354 (259)
Chapter 15

HR - Chapter 15.docx

3 Pages
Unlock Document

Wilfrid Laurier University
Steve Risavy

Chapter 15: Fair Treatment – Employee Relations With respect to employee relations, experts generally define organizational justice in terms of three components: a) Distributive Justice – fairness of a decision outcome b) Procedural Justice – fairness of the process used to make a decision c) Interactional Justice – fairness in interpersonal interactions by treating others with dignity/respect Employee Engagement – a positive, fulfilling, work-related state of mind characterized by vigour, dedication, and absorption Employee engagement is strongly correlated to individual, and group performance outcomes such as improvements in recruiting, retention, turnover, individual productivity, customer service, and customer loyalty as well as growth in operating margins, increased profits margins and revenue growth rates. In order to increase employee engagement, many firms give employees extensive data on the performance of and prospects for their operations. Effective Employee Communication Employee Opinion Surveys – communications devices that use questionnaires to ask for employees’ opinions about the company, management, and work life With regards to respecting employee privacy, video surveillance may be used to prevent theft and vandalism and to monitor productivity as long as employees are made aware of the surveillance. Preserving Dignity in the Retirement Process Pre-Retirement Counselling – counselling provided to employees some months before retirement, which covers such matters as benefits advice, second careers, and so on Fair treatment of employees whose jobs are lost in layoffs and downsizing is very important for them and for maintaining employee engagement on the part of the “survivors” who continue to come to work in these difficult circumstances. Layoffs – the temporary withdrawal of employment to workers for economic or business purposes Alternatives to layoffs include voluntary reducing in pay plan, temporary contingent workers, and work sharing programs. Downsizing – refers
More Less

Related notes for BU354

Log In


Don't have an account?

Join OneClass

Access over 10 million pages of study
documents for 1.3 million courses.

Sign up

Join to view


By registering, I agree to the Terms and Privacy Policies
Already have an account?
Just a few more details

So we can recommend you notes for your school.

Reset Password

Please enter below the email address you registered with and we will send you a link to reset your password.

Add your courses

Get notes from the top students in your class.