BU354 Chapter Notes - Chapter 11: Positive Discipline, Reasonable Accommodation, Punitive Damages

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The state of employee relations in an organization is determined by how human resource planning, placement, training and development, evaluation, and compensation is handled. Discussion of a problem with an employee to resolve the issue and/or help the employee cope. Employee assistance program (eap: comprehensive company program that seek to help employees to overcome personal and work-related problems, online communications are increasingly being used to supplement eap structures. Management action taken to encourage compliance with standards. Preventive discipline: action taken prior to any infraction to encourage employees to follow the rules, hr is responsible for developing programs and communication. The objectives of disciplinary action are: positive, educational, corrective. Restrictions on discipline: may be restricted by union contracts and government legislation, due process to ensure established rules and procedures are followed, a useful guide for corrective discipline is the hot-stove rule. Progressive discipline: stronger penalties for repeated offences. Written reprimand; with a record in file.

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