BU354 Chapter Notes - Chapter 10: Job Analysis, Performance Appraisal, Performance Management
Document Summary
Better performance management represents a largely untapped opportunity to improve company profitability. Performance management- the process encompassing all activities related to improving employee performance, productivity, and effectiveness. Performance management includes goal setting, pay for performance, training and development, career management, and disciplinary action. Must provide an integrated network of procedures across the organization that will influence all work behaviour. Three main purposes: it aligns employee actions with strategic goals, it is a vehicle for culture change, and it provides inputs into other hr systems such as development and remuneration. The performance management process: defining performance expectations and goals, providing ongoing feedback and coaching, conducting performance appraisal and evaluation discussions, determining performance rewards/consequences, conducting development and career opportunities discussions. Task performance- an individual"s direct contribution to their job related processes. Focusing on tasks means that performance expectations are grounded in realistic job demands and align with the organization"s strategic objectives and implementation plans. Contextual performance is evaluated as a second factor.
