BU354 Chapter Notes - Chapter 7: Data Mining, Absenteeism, Paper Trail
Document Summary
Explain the importance of reference checking, describe strategies to make such checking effective, and analyze the legal issues involved. The process of choosing among individuals who have been recruited to fill existing or projected job openings: multi-hurdle strategy: series of successive steps/hurdles. Important because: quality of human resources determines organizational performance, potentially single most important success determinant, high cost of inappropriate selection decisions, significant legal implications. Selection ratio: the ratio of the number of applicants hired to the total number of applicants. Treat all candidates in the same manner: use selection criteria based on the job, assess applicant"s ability to meet expectations, do not ask questions that would violate human rights legislation, obtain authorization for reference checking. Save all records and information (paper trail: reject applicants who make false statements. Screening device used by approximately two thirds of canadian organizations: assessing specific: Job-related skills: general intelligence, personality characteristics, mental abilities, Determine how well applicant would fit in.
