BU354 Chapter 8: BU354 Chapter : Chapter 8 HR
Document Summary
Performance management: the use of performance data to effect organizational culture, systems, and processes, set goals, allocate resources, affect policies and programs, and share results. Performance appraisal: the process by which organizations evaluate employee job performance: performance management involves using performance data to mutually inform corporate culture, organizational benchmarks, human capital potential systems and processes, resources, current policies and program directions. Its faster and allows for a more direct line of sight between the individual"s goals and the organizations objectives which may produce more meaningful career goals. Balanced scorecard: an integrated organizational performance measuring approach, that looks at organizational learning and innovation, financial management, internal operations, and customer management: used to assess the performance of the overall organization. Elements of the performance appraisal system: the approach must identify performance- related criteria, measure those criteria and then give feedback to employees and the human resource department.
