BU354 Chapter Notes - Chapter 2: Job Analysis, Wok, Job Design
Document Summary
Making the right selection decision, developing training programs, dismissing employees who are not performing to expectations and more, decision makers need accurate information about a variety of aspects of the job in question. Job analysis and design knowledge is vital to the effective functioning of an organization. If jobs are not designed and done right, productivity suffers, profits fall, and the organization is less able to meet the demands of society, customers, employees and other stakeholders. Has three phases for improving organizational effectiveness. Step 2: determine uses of job analysis information: job analysis done to ensure fair treatment across all employee groups or to assist in job redesign: critical to define the objectives early on. Identifying and describing specific events when an employee performed really well and when they performed very poorly. Interviews: approach to collecting job- and performance-related information by a face- to-face meeting with jobholder, typically using a standardized checklist of questions.
