BU354 Chapter 8: Chapter 8.docx
Document Summary
Content of orientation programs usually include giving the new employee the following: internal publications, facility tour and staff introductions, job related documents, expected training to be received, performance appraisal criteria. Three approaches to evaluating orientation programs: employee reaction interview new employees for their opinion on usefulness of orientation program, socialization effects review new employees at regular intervals to assess progress towards understanding/acceptance of organizational culture, cost/benefit analysis compare orientation costs with benefits of orientation, including reduction in errors, rate of productivity, and efficiency levels. Key aspects of integration process includes: identifying position specifications, providing realistic information to job candidates and providing support regarding reality shock, assessing each candidate"s previous record at making organizational transitions, announcing hiring with enthusiasm, stressing importance of listening as well as demonstrating competency, promoting more time spent talking with the boss, assisting new execs who are balancing their work to change cultural norms while they themselves are part of the culture itself.
