BU354 Chapter Notes - Chapter 1: Baby Boomers, Common Hardware Reference Platform, Millennials
Document Summary
Chapter one: the strategic role of human resources. Human resources management: the management of people in organizations to drive successful organizational performance and achievement of the organization"s strategic goals. Human capital- the knowledge, education, training, skills and expertise of an organization"s workforce. Scientific management: the process of scientifically analyzing manufacturing processes, reducing production costs, and compensating employees based on their performance levels: 1800s and early 1900s, task simplification and performance based pay, frederick taylor. After the depression, legal standards were set and personnel administrators were in charge of this. Employee engagement: the emotional and intellectual involvement of employees in their work, such as intensity, focus and involvement in his or her job and organization: there is a strong positive relationship between employee engagement and organizational performance. Some roles of hr managers include: credible activist, culture and change steward, talent manager, organizational designer, strategy architect, operational executor, and business ally.
