BU398 Chapter Notes -Policy, Structural Change, Resource Allocation
Document Summary
Intergroup conflict in organizations: behaviour that occurs between organizational groups when participants identify with one group and perceive that other groups may block their group"s goal achievements or expectations. Factors that generate conflict that are determined by contextual factors of environment, size, technology, strategy, and goals, and organizational structure. The greatest cause of conflict, because the goals of each department reflect the specific objectives members are trying to achieve, and the achievement in one department often interferes with another department"s goals. For example, university police have a goal of providing a safe campus by ensuring locked doors, etc. but without easy access to buildings, science department"s research may be going much slower: differentiation. The differences in cognitive and emotional orientations among managers in different functional departments. Departments or divisions within an organization often differ in values, attitudes, and standards of behaviour, and these subcultural differences lead to conflict: task interdependence.