BU415 Chapter Notes - Chapter 1: Business Process, Knowledge Worker, Ubiquitous Computing
Document Summary
Chapter 1: information systems and the role of the general and. Functional manager: knowledge worker of modern business and not-for-profit organization who is charge of a functional area or team. Responsibility of managers increasingly depends on the use and management of information through selecting, managing and designing is. Must work closely with is and it professionals. End user: those who have direct contact with software applications as they use them to carry out specific tasks. Functional and general managers can be end users (email and calendars) Does not need a background in it. Has to have a good sense of the business and its operations. Technical staff: architect: develops the framework for the system and its functions, developer: basically, a computer programmer who creates the architect"s design, administrator: maintains the is. Analysts and managerial staff: analyst: gaining a better understanding of a topic or subject matter by gathering and examining information about it.
