ADMS 2400 Chapter Notes - Chapter 6: Goal Setting, Motivation, Job Performance

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Motivation: a set of energetic forces that determine the direction, intensity and persistence of an employee"s work effort. External force: goals provided for employees to follow. Theories: expectancy theory: the rational process that employees go through to make choices among different voluntary responses. Belief that exerting high level of effort will result in the successful performance of some task. Factors: self-efficacy: belief that individual has required skills to complete task successfully. Positively valence: promotions, salary increase and bonuses. Negatively valence: demotions, terminations, and disciplinary actions. Motivational force(total motivation) motivational force = 0 if any of the 3 beliefs is zero. Specific and difficult goals: goals that stretch an employee to perform at his/her maximum level while still staying with the boundaries of his/her ability. Self-set goals: internal goals that people use to monitor their own task progress. Task strategies: learning plans and problem-solving approaches used to achieve successful performance. Goal achievement to the receipt of monetary or non-monetary rewards.

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