ADMS 2400 Chapter Notes - Chapter 8: Tacit Knowledge, Explicit Knowledge, Bounded Rationality
16 Oct 2011
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Document Summary
Learning: a relatively permanent change in an employee"s knowledge or skill that results from experience. Learning has a significant impact on decision making. The more knowledge employees have prior to work, the more they bring to the table. Decision making: the process of generating and choosing from a set of alternatives to solve a problem. The more knowledge and skills one possess, the more likely they are to make accurate and sound decisions. Expertise: the knowledge and skills that distinguish experts from novices. The different between the two is a function of learning. True learning is when changes in behaviors become relatively permanent. Explicit knowledge: knowledge that is easily communicated and available to everyone. Example: someone sitting down at a desk to learn. Information that is relatively easily communicated and a large part of what companies teach during training sessions. Tacit knowledge: knowledge that employees can only learn through experience.
