Introduction to Information Systems: Supporting and Transforming Business.docx

204 Pages

Administrative Studies
Course Code
ADMS 2511
Cristobal Sanchez- Rodriguez

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­ It is a committee composed of a group of managers and staff representing various  organizational units, set up to establish IT priorities and to ensure that the MIS function is  meeting the enterprise's needs.  ­ Major task is to link corporate and IT strategy together, to approve allocation or resources for  MIS function and establish performance measures for the MIS function and ensure they are met.   ▯IS Operational Plan: Consists of a clear set of projects that the IS department and the functional   area managers will execute in support of the IT strategic plan. 1. Mission: The mission of the IS function (derived from the IT strategy). 2. IS environment: A summary of the information needs of the functional areas and of the  organization as a whole. 3. Objectives of the IS function: The best current estimate of the goals of the IS function. 4. Constraints on the IS function: Technological, financial, personnel, and other resource  limitations on the IS function. 5. The application portfolio: A prioritized inventory of present applications and a detailed plan of  projects to be developed or continued during the current year. 6. Resource allocation and project management: A listing of who is going to do what, how, and  when. 1.2 Business Processes and Business Process Management  ▯Business Process: ­ A collection of related activities that produce a product or a service of value to the organization,  its business partners, and/or its customers. ­ A process has inputs and outputs, and its activities can be measured. ­ Processes may have as low as 1 or several functional areas. E.g. Accounting Business Process  (accounts payable, month­end close), Finance Business Processes (bank loan applications,  property tax assessments), Marketing Business Processes, Production/Operations Management  Business Processes (bill of materials quality assurance audit procedure), Human Resources  Business Processes (health care benefits, employee hiring policies), MIS Business Processes  (internet use policy, disaster recovery procedures).  ­ May lead to competitive advantage if they innovate and become more efficient than  competitors. ­ May lead to liabilities if they become inefficient. E.g. Purchase tickets online, the firm must  have up to date prices, if not firm will hurt.  ­ The following are significant measures of competitive performance in the org: 
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