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ADMS 2511 (123)
Carl Lapp (13)
Chapter 4

Week 3 - chapter 4.doc

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York University
Administrative Studies
ADMS 2511
Carl Lapp

Week 3 Chapter 4 Data, Information, and Knowledge Management - the structure and content of your organization’s database depends on how the users look at their business activities 4.1 Managing Data - information technologies and systems support organizations in managing data - Acquiring, organizing, storing, accessing, analyzing, and interpreting - First becomes information then becomes knowledge - Knowledge management captures and stores knowledge in forms that all organization- al employees can access and apply First requisite to providing sound information that is uses - data needs to be of high quality - Accurate, complete, timely, consistent, accessible, relevant, and concise Difficulties of Managing Data Data are processed in several stages which makes it subject to problems and difficulties - data increases exponentially over time - Data are scattered throughout the organization - Frequently stored in several locations and servers - Data comes from multiple sources: internal, external New sources of data are being created which is hard to record Data degrades over time - e.g. Customers move, business go bankrupt Data are subject to data rot - problems with media with which data is stored on - Finding machines to access the info. May be hard to find (e.g. Floppy disk) Data errors - information that is out of data, inaccurate, or technically corrupt Data security, quality, and integrity are critical, yet easily jeopardized and make the process of managing data more difficult - Organizations are using data warehouses to manage their data more efficiently using - DATA LIFE CYCLE Data Life Cycle - businesses transform data into knowledge and solutions in several ways - Sources can be internal, external, or personal data - Data is stored in one or more databases - Then processed to fit the format of a data warehouse or data mart - Users then access the data in the warehouse or data mart for analysis - The analysis is performed with data-analysis tools These activities ultimately generate knowledge that can be used to support decision making 4.2 The Database Approach Database management s
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