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ADMS 3440 (3)
Ron Ophir (3)
Chapter 7

Chapter 7 – setting the tone.docx

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Department
Administrative Studies
Course
ADMS 3440
Professor
Ron Ophir
Semester
Fall

Description
Chapter 7 – setting the tone Setting the tone demands that a leader provides structure, clarifies norms, builds cohesiveness, and promotes standards of excellence. Provide Structure: an architechtural blue print for a groups work that gives form and meaning to the purposes of the groups activities -provides ppl with a sense of secutiry, direction and stability -helps ppl to understand where they fit in and what goals they need to accomplish For a leader to give structure they must:- communicate to the group the group’s goals -leader provides an agenda ex. When a professor hands out a syllabus it sets the tone for the class by providing a structure of how the class will be Synergy: the group energy created form 2 or more ppl working together, which creates an outcome that is different from and better than the sum of the individual contributions. -The challenge for a leader is to find out how each individual group member can contribute to the group’s mission and to encourage the group to recognize these contributions. Ex. One person might be a strong writer and another may be better at comprehension Clarify Norms: Norms: are the rules of behavior that are established and shared by group members. - Norms are like a road map for navigating how we are supposed to behave in a group. - They tell us what is appropriate or inappropriate. What is right and what is wrong. What is allowed vs. what isn’t - Norms are the outcome of people interacting with each other and with the leader - Norms develop early in a group and are sometimes hard to change Build Cohesiveness: sense of we’ness -the cement that holds a group together -allows group members to express their personal viewpoints , give feedback, accept opinions different from their own and feel comfortable doing meaningful work -members feel a special connection with eachother and w. the group as a whole 1. High cohesiveness is associated with increased participation and better interaction among members. (people tend to talk more readily and listen more carefully in cohesive groups). 2.Also group membership seems to be more consistent -people tend to build positive feeling towards eachother and are more willing to attend group meetin
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