ADMS 1000 Chapter 1:

• School: York University
• Department: Administrative Studies
• Course: ADMS 1000
• Professor: Paulette Burgher

Document Summary

There can be many types of managers such as a top manager (ceo), middle manager (division heads), supervisors (department heads). Management: the process of administering and coordinating resources effectively and efficiently in an effort to achieve the organization"s goals ; the process of planning, organizing, leading and controlling organizational resources in the effort to achieve organizational goals. Four major functions: planning (formulating strategy to achieve organizational goals), organizing (designing work activities, assignments of task and authority), leading (guiding and motivating employees, communicating ideas, controlling (conflict and problem, resolution, assessing progress and maintaining standards). Manager speaks to those who they are not responsible for. Responsible for the people in their unit. Informs subordinates of important things only they know. Sends info to those outside unit (those who control it) They look to innovate unit by starting projects pressures (pop-up situations) Employees were not valued (jobs involved little skill)