ADMS 2400 Chapter Notes - Chapter 8: Work Unit, Workplace Bullying, Ingratiation

• School: York University
• Department: Administrative Studies
• Course: ADMS 2400
• Professor: Joanne Gray

Document Summary

Definition of power: power ability to influence behavior of others and resist unwanted influence in return. Greater dependence b has on a, the greater power a has. To have confidence in yourself, trust your feelings, and maintain sense of personal (cid:449)orth, regardless of other"s rea(cid:272)tion: four characteristics of empowered people. Sense of self-determination feel free to choose how they work. Sense of meaning feel that their work is important to them. Sense of competence feel confident in their ability to do work well. Sense of impact believe they have influence on their work unit: conditions for true empowerment. Clear definition of values and mission of company. Company must help employees acquire relevant skills. Employees need to be supported in their decision making. Employees need to be recognized for their efforts. Bases of power: organizational power( formal power. Person has control over punishments in an organization. Person has control over the resources of rewards another wants.