ADMS 2511 Chapter Notes - Chapter 8: Customer Relationship Management, Transaction Processing, Teijin

80 views5 pages

Document Summary

Functional area information systems (fais: a fais provides support for the various functional areas in an organization by increasing each areas internal efficiency and effectiveness, convey information by a variety of reports. Investment management: control and auditing, budgetary control, internal auditing, financial ratio analysis. Information systems for marketing: understand customer needs and wants and develop strategies around them, customer-centric information, supply chain management, customer relationship management maintaining customer database. Automate as many of the manufacturing processes as possible. Information systems for hr management: recruitment, human resources maintenance and development, human resource planning and management, payroll and employees records, benefits administration, employee relationship management. It is difficult to implement erp systems because they are large and complicated many companies have done so successfully. Enterprise application integration: for some organisations erp systems are not appropriate, an eai system integrates existing systems by providing software, called middleware, that connects applications together.

Get access

Grade+20% off
$8 USD/m$10 USD/m
Billed $96 USD annually
Grade+
Homework Help
Study Guides
Textbook Solutions
Class Notes
Textbook Notes
Booster Class
40 Verified Answers
Class+
$8 USD/m
Billed $96 USD annually
Class+
Homework Help
Study Guides
Textbook Solutions
Class Notes
Textbook Notes
Booster Class
30 Verified Answers

Related Documents

Related Questions