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Chapter Quiz

ADMS 2600 Chapter Notes - Chapter Quiz: Barometer, Delphi Method, Swot Analysis


Department
Administrative Studies
Course Code
ADMS 2600
Professor
Abraham Binder
Chapter
Quiz

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Chapter 2 Strategy and Human Resources Planning
Student: ___________________________________________________________________________
1. What is human resources planning?
A. a technique that identifies the critical aspects of a job
B. the process of anticipating and making provisions for movement of people into, within, and out of an
organization
C. the process of setting major organizational objectives and developing comprehensive plans to achieve these
objectives
D. the process of determining the primary direction of the firm
2. Kramer Athletic Equipment is planning the future of the organization. In this process, the firm is making
decisions such as whether to maintain its current path as industry leader in the running shoe business, or branch
out to include casual footwear. In addition, the company is also discussing the various needs it will have for new
staff if it does choose to go in a new direction. What is Kramer Athletic Equipment doing?
A. strategic planning
B. human resources planning
C. applying principles of strategic human resources management
D. planning both its business needs and its HR needs
3. Organization Z is planning its future. In the process, the firm is making decisions such as what type of market
it wants to be the leader in and what path to take to achieve this goal. What is Organization Z doing?
A. strategic planning
B. human resources planning
C. performing a Markov analysis
D. applying principles of strategic human resources management
4. Eldorado Electronics wants to move from the stagnant calculator industry into the smart phone industry. To
do so, however, it would have to make significant changes to its approach to product development in order to
gain an edge in this competitive industry. What is the smartest next step for Eldorado Electronics?
A. It should consider how its strategic plans will affect its HR needs.
B. It should engage in human resources planning.
C. It should apply principles of strategic human resources management.
D. It should consider how its strategic plans will affect HR needs and also how its current HR status will affect
its strategic plans.
5. HR managers must be concerned with aligning HR planning and which of the following?
A. the organization’s strategic plan
B. the organization’s marketing position
C. the organization’s return on its human assets
D. the competitive environment

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6. Different skills groups in an organization can be classified by the degree to which they create strategic value
and the degree to which they are unique, by using which of the following?
A. internal environmental scanning
B. a human capital architecture map
C. a skills inventory
D. strategic planning
7. A human capital architecture map classifies employees according to which of the following?
A. exempt and non-exempt status
B. employee function and wage rate
C. employee function and skill level
D. strategic value and unique skills
8. On the entrance to Mac Pencils’ factory are the words “to provide the world with high-quality and dependable
pencils.” This is an example of which of the following?
A. mission
B. strategic vision
C. core values
D. strategic mission
9. Which of the following best describes the skills of contract labour workers?
A. Their skills are not directly related to company strategy.
B. They have firm-specific skills directly related to company strategy.
C. They have skills that are valuable but not unique.
D. Their skills are available to all firms.
10. Smith Frozen Foods performs a yearly employee survey to assess how its employees feel about safety on the
job, the comfort of the working conditions, and their general level of satisfaction with their work, managers, and
co-workers. Smith Frozen Foods is most likely performing which of the following?
A. a job satisfaction survey
B. an environmental analysis
C. a cultural audit
D. an engagement measure
11. When an organization monitors demographic and labour market trends as well as technological and IT
changes, it is most likely performing which of the following?
A. a competitive environment scan
B. an environment scan
C. a strategic plan
D. a labour market scan

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12. The examination of the attitudes and activities of a company’s workforce refers to which of the following?
A. environmental scanning
B. trend analysis
C. a cultural audit
D. behavioural modelling
13. What are the most important factors to consider when scanning the environment in strategic planning?
A. the competition, customers, rival firms, new entrants, substitutes, suppliers and external labour supply
B. the competition, the global landscape, rival firms, new entrants, substitutes, suppliers and external labour
supply
C. the competition, the global landscape, rival firms, new entrants, the business context, suppliers and external
labour supply
D. the competition, customers, rival firms, the workforce, substitutes, suppliers and external labour supply
14. What is benchmarking?
A. the practice of identifying employees with promotion potential
B. the practice of identifying performance differences with competing firms
C. the process of identifying the best practices of a firm in a given area and comparing your practices to their
practices
D. the process of establishing performance standards through HRP
15. Which of the following organizations is most likely to gain a sustained competitive advantage through its
people?
A. one in which employees’ talent is organized, difficult to imitate, rare, and valuable.
B. one in which employees are motivated through training initiatives, pay, and fair practices
C. one in which employees are empowered, have promotion opportunities, and have a high morale level
D. one in which employees are empowered, their talent is rare and valuable, and they are motivated through
training
16. Which of the following best describes forecasting human resources needs?
A. It is scientific and relatively error-free.
B. It is difficult and should only be done on rare occasions.
C. It should rely strictly on quantitative approaches, which utilize sophisticated analytical models.
D. It estimates the number and type of people that are needed to meet organizational objectives.
17. Which of the following is an important shortcoming of an organization’s having to rely on part-time
employees?
A. limited benefits
B. no job security
C. lack of training
D. no organizational loyalty
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