HRM 2600 Chapter 7: Chapter 7
19 Jan 2012
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Document Summary
Training: casually describes almost any effort initiated by an organization to foster learning among its members. Development: broadening an individual s skills for future responsibilities. Includes 4 phases: needs assessment, program design, implementation, evaluation. Examination of environment, strategies, and resources of the organisation to determine where training emphases should be placed. Determining what content of training program should be on basis of a study of the tasks and duties involved in the job. 2 steps to task analysis: list all tasks or duties for the job, list steps performed by employee to complete task, determine type of performance, skills, & knowledge required. Competency assessment: analysis of skills and knowledge needed for decision-oriented and knowledge intensive jobs: captures elements of how traits should be used within an organization s context and culture. P a g e | 2: instructional objectives: skills or knowledge to be acquired and/or attitudes to be changed, trainee readiness and motivation:
