HRM 2600 Chapter Notes - Chapter 1: Collaborative Software, Outsourcing, Global Sourcing

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Document Summary

Human resources management (hrm) - the process of managing human talent to achieve an organization"s objectives. Human capital- the knowledge, skills, and capabilities of individuals that have economic value to an organization. When valued employee leaves an organization they take their human capital with them. Is g times g a business"s ability to generate new ideas multiplied by its adeptness at generalizing them throughout the company. Managers of all types have to carry out the specifc activities for a company to effectively do so. Six sigma - is a set of principles and practices whose core ideas include understanding customer needs, doing things right the frst time, and striving for continuous improvement. Reengineering - has been described as the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, service, and speed. Downsizing - is the planned elimination of jobs.

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