MGMT 1040 Chapter Notes - Chapter 3-4: Social Capital, Kids Help Phone, Stakeholder Management

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Sexty, chapters 3 & 4: idenifying stakeholders and issues : pluralisic society. One where inluence or power is decentralized by dispersing it among a variety of insituions: stakeholder. An individual, or group, who can inluence and/or is inluenced by the achievement of an organizaion"s purpose: owners. Those individuals who have invested in a corporaion in the form of equity or shares; usually referred to as shareholders: non-governmental organizaion. Any group outside of the public and private sectors that holds shared values or aitudes about an issue confroning society (example: community groups, kids. Eforts by a corporaion to understand and involve relevant individuals, groups, or organizaions by considering their moral concerns in strategic and operaional iniiaives: stakeholder management capability. The ability of managers to idenify stakeholders and their inluence, to develop the organizaional pracices to understand stakeholders, and to undertake direct contact with stakeholders: matrix mapping.

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