ORGS 1000 Chapter Notes - Chapter 2: Organizational Citizenship Behavior, Knowledge Economy, Job Analysis
20 Sep 2016
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Routine task performance well known or habitual responses by employees to predictable task demands (ex. Adaptive task performance thoughtful responses by an employee to unique or unusual task demands (ex. Creative task performance degree to which individuals develop ideas or physical outcomes that are both novel and useful: due to rapid competition and technological changes. Employees need to be creative no matter what job they have spark innovations that allow organizations to stay ahead of competition: job analysis a process by which an organization determines requirements of specified jobs. List all activities involved in the job. Each activity is rated according to importance and frequency by subject matter experts people who have performed the job or manage people who did the job. Activities that are rated highly in terms of their importance and frequency define task performance: national occupational classification national database of occupations in canada organized over 30,000 jobs into 520 occupational group descriptions.
