ORGS 1000 Chapter Notes - Chapter 12: Transactional Leadership, Work Unit, Job Satisfaction
20 Sep 2016
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High quality exchange frequent exchange between the leader and member + support, attention + in-group has high levels of communication, trust and respect: members display citizenship behaviour. Increases job satisfaction + improve decision making skills: con: takes up a lot of their time. R1 members working together for the first time: telling leader provides specific instructions and closely supervises performance. R2 - group members have started the project harder than anticipated: selling leader explains key issues and provides opportunities for clarification + encourage employees. R3 employees have learned to work together but still need the leader to help adjust to self-managed state of affairs. 5: participating leader shares ideas and tries to help the group conduct their affairs. R4 the group is doing extremely well: delegating leader turns responsibility for key behaviours over to employees, observe and monitor the group to ensure that they are on task.
