PSYC 3430 Chapter 11: behaviour in groups ch. 11
Document Summary
Chapter 11 behaviour in groups y decision making: y groups and decisions; the functional perspective: groups better at choosing, problem solving, accurate perception. problems of high magnitude can overwhelm, more correct solutions. functional theory of group decision making-skilled decision making groups are more likely to make use of group procedures =better results. see 11. 2 for following steps: orientation: begins with problem needing a solution, decision making process. organize procedure it will use, clarify goals, identify resources needed. should by end of the phase, understand purpose, procedures, tasks to undertake. proactively influence events so that their expectations are affirmed. gather info needed; bales- more than 50% are opinions, suggestions, orientations; agree disagree, clarify; communication peaks. collective info approach-assumes ppl seek out and process relevant info but they do this cognitive work during group discussion- choices, judgments help in memory for info/info exchange/thorough processed info.