COMM 360 Chapter Notes - Chapter 9: Uncertainty Reduction Theory, Information Seeking
3 Oct 2017
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Into: berger believes it is natural to have doubt about out ability to predict the outcome of initial encounters. Urt , unlike social penetration , focuses on how human communication is used to gain knowledge and understanding. Our drive to reduce uncertainty gets a boost from these : anticipation of future interaction/we know we will see them again, incentive value/they have something we want, deviance/they act in a weird way. Two types of uncertainty : behavioral questions : should you shake hands, who pays for the doughnuts // Then silmilarity and liking are positively related ( theorem. Seeking information , choosing plan complexity, hedging, the hierarchy hypothesis. We are likely to feel unsettling emotions: anger , sadness and fear. When not experiencing this small things ( like forgetting a candy bar) can be overlooked but when experiencing turbulence that could cause a pig argument.
