MGT 3120H Chapter 10: Chapter 10
Document Summary
Learn specific techniques of leadership speech is a pathway to success. Leadership is one of the four functions of management. Leadership: the process of inspiring others to work hard to accomplish important tasks. Organizing : brings together the resources to turn plans into action. Leading: builds the commitment and enthusiasm that allow people to apply their talents to help accomplish plans. Controlling: makes sure things turn out right. Ability to get someone else to do something you want t done, to make things happen the way you want them to. Managerial power = position power * personal power. Position power: reward power is capability to offer something of value as a means of achieving influence. Coercive power: is capability to punish or withhold positive outcomes as a way of influencing others. Legitimate power: capacity to influence through formal authority. Expert power: is the ability to influence the behavior of others because of special knowledge and skills.