MGT 3121 Chapter Notes - Chapter 16 and 8: Quinary
14 Mar 2017
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Document Summary
Migration from agriculture and manufacturing to services is both invisible and largely global in scope. This migration is driven by global communications: business and technology growth, urbanization, and low-cost labor. Service industries: create new jobs that dominate national economies and enhance quality of life. Service is an activity or series of activities of more or less intangible nature that normally but not necessarily take place in interactions between customer and service employees. Service system: is a value-co production configuration of people, technology, other internal and external service systems, and shared information. In a complex economy, both infrastructure(transportation and communication) and distribution services function as intermediaries and as the channel of distribution to the final consumer. Specialized firms supply business services to manufacturing firms more cheaply. Central to a functioning and healthy economy. Major change in society from predominantly manufacturing based to being predominantly service based. As productivity (output/labor-hour) increases in one sector, the labor force moves into another.
