SMG MK 469 Chapter Notes - Chapter 5: Communication Source, Communication Problems, Social Network
12 Mar 2019
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Document Summary
Passing of information, exchange of ideas, process of establishing commonness or oneness of thoughts between a sender and receiver. There must be some common thinking between the two parties and the information must be passed from one person to the other. Success of the process depends on the nature of the message, interpretation from the audience, environment in which it is received. Language is one of the major barriers to effective communication. Two major participants in the communication process: sender, receiver. Two major communication tools: message, channel. Four major communication functions and processes: encoding, decoding, response, feedback. Noise is any extraneous factor in the system that can interfere with the process and work against effective communication. Person or organization that has information to share with another person or group of people. Can be an individual or non personal entity (like an organization or company)
