SMG OM 323 Chapter Notes - Chapter Online: Queueing Theory, Exponential Distribution, Poisson Distribution
3 Nov 2016
School
Department
Course
Professor
Document Summary
Process: a means for converting various inputs (land, labor, capital, information) into outputs (goods and services) Work center: people and/or equipment that perform a task. Setup time: time to prepare or clean-up for the task; independent of the # of jobs in the batch. Run time: time required to perform the task. Time standards: the expected amount of time to perform a task. Throughput time: time for each unit to pass through the process, including waits. Cycle time: time between job completions; the rate at which items are produced. Capacity: the ability to process work; expressed in units of output or time: logan airport: landings / takeoffs per day, hmo doctor: hours per week, ford plant: cars. Bottleneck: the work center with the least capacity; limits system capacity (i. e. , defines the cycle time) Balance: when capacities of different work centers are similar. Yield: percent of good items ( = output quantity / input quantity )
