SMG OB 221 Chapter Notes - Chapter 5: Peter Drucker

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Been rejected because too black and white. Theory states that employees are primarily motivated by growth and esteem needs, not by lower level needs. How you act depends on what you think will happen. : (valence is anticipated satisfaction or dissatisfaction that one feels towards to certain outcome (ex: higher performance will lead to higher rewards) Effort will lead to certain level of performance outcome). Range from negative to positive numbers (ex: -1 to +1 or -100 to +100) Positive valence = outcome matches our values and needs. Ex: rewards should be different for each person. E p : make employee feel he is able to do the job. Hire or train staff, and adjust job duties to skill. Provide coaching and behavioral modeling (examples of successful coworkers) to build self-efficacy. P o: make employee believe good performance will lead to good outcomes. Explain how rewards are linked to performance. Give examples of employees rewarded for performance.

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