CMST 470 Chapter Notes - Chapter 5: Rieti, Imposs, Esure

• School: Chico State University
• Department: Communication Studies
• Course: CMST 470
• Professor: Stephanie Hamel

Document Summary

Ch 5: cultural studies of organizations & communication. The cultural approach: culture: meaningful orders of ppl/things; like a religion. Cultures as symbolic constructions: organizational culture: actions, ways of thinking, practices, stories, artifacts that charac. a particular org. Studied thru close exam. of its environ. /use of symbols: study of org. cult. involves interp. meanings of symbols, assumptions: Symbols stand for oth. things/shape our understandings of those things/ help us id their meanings/uses. Cultural elements: metaphors: figures of speech that defn. unfamil. exper. in terms of another more famil. one. Ex des(cid:272)ri(cid:271)e org. as a (cid:862)fa(cid:373)(cid:863: rituals: (cid:862)dra(cid:373)atize(cid:863) a (cid:272)ult. (cid:271)asi(cid:272) (cid:448)alues/(cid:272)a(cid:374) ra(cid:374)ge i(cid:374) s(cid:272)ope fro(cid:373) pers. , da(cid:455)-to-day routines for accomp. tasks to annual org. -wide celebrations of top performers. Stories: convey to members what/whom cult. values, how things are to be done, consequences for cult. compliance/deviation, role/meaning of ldrshp: artifacts: tangible/phys. feat. of org. , contrib. to its cult. Ex office decor: heroes/heroines: members of org. who are held up as role models.