BUSN 102 Chapter Notes - Chapter 10: Theory Z, Job Rotation, Theory X And Theory Y
14 Apr 2016
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Intrinsic reward personal satisfaction you feel when you perform well and complete goals: belief that your work makes a significant contribution to the organization or society. Extrinsic reward given to you as a recognition for good work: ex: pay increases, praise, and promotions. The principles of scientific management written by us efficiency engineer named. Taylor wanted to increase worker productivity so that the firm and worker both benefit: did it by scientifically studying which way was most efficient and teach people the best method. Scientific management time, methods, and rules of work: observation and the stopwatch. Time-motion studies measuring output over time: done for almost every factory job. Scientific management became dominant strategy for improving productivity in 1900s. Henry l gantt developed charts where managers plotted the work of employees 1 day in advance down to the smallest detail: gantt was a follower of frederick taylor.
