PSYC 2101 Chapter Notes - Chapter 8: Communication, Nonverbal Communication, Interpersonal Communication
Document Summary
Vocabulary: assertiveness acting in one"s own best interest by expressing one"s feelings and thoughts honestly and directly. channel. The medium through which a message reaches the receiver. communication apprehension. The anxiety caused by having to talk with others. context. The environment in which communication takes place. defensiveness an excessive concern with protecting oneself from being hurt. display rules norms that govern the appropriate display of emotions. electronically mediated communication interpersonal communication interpersonal conflict kinesics listening. An interactional process whereby one person sends a message to another. A mindful activity and complex process that requires one to select and to organize information, interpret and respond to communications, and recall what one has heard. message. The information or meaning that is transmitted from one person to another. noise. Any stimulus that interferes with accurately expressing or understanding a message. nonverbal communication. The transmission of meaning from one person to another through means or symbols other than words. nonverbal sensitivity.
