BUSI 642 Chapter Notes - Chapter 4: Group Cohesiveness, Determinism, Stereotype
2 Mar 2018
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Document Summary
Diversity: human characteristics that make people different from one another. Stereotyping: assuming that group averages or tendencies are true for each and every member of that group. Management of diversity: the set of activities involved in integrating nontraditional employees (women and minorities) into the workforce and using their diversity to the firm"s competitive advantage. Inclusiveness: making all employees feel that they are an integral part of the same organization and that they share a common desire to make the firm succeed regardless of their race, gender, or age. Benefits of employee diversity: greater creativity, better problem solving, greater system flexibility, better information. Universal concept of management: the management concept holding that all management practices should be standardized. Cultural relativity concept of management: the management concept holding that management practices should be molded to the different sets of values, beliefs, attitudes, and behaviors exhibited by a diverse workforce.
